Digital and technology-based disruption has been an ever-present concern –   and opportunity   – for organisations over the last couple of decades, no matter the industry. And it’s something that has only been dialling up over time, with small and large leaps forward in technology in recent years. Take for example the latest sensation. ChatGPT holds the record for the fastest growth in users for an app, adding a million users in merely five days, with over a 100 million activ

By developing your emotional intelligence over time, you can be a highly effective transformational leader, a step closer to leading successful transformations and managing complex change.

Whether you’re keen on continuous improvement, solving a single problem, or “optimizing the whole”, Six Sigma is an excellent approach to improve quality and efficiency, reduce process variability, minimize defects and increase customer satisfaction.

Whether you’re constructing an entire airport, digitizing a functioning library, upgrading a company’s payroll system, or developing a...