Coucal Consulting Private Limited is committed to protecting your personal data in accordance with the Digital Personal Data Protection Act (DPDPA), 2023, and international benchmarks like the GDPR.

1. Information We Collect
We collect personal data including name, email, professional affiliation, and service-related data provided through our website or service engagements.

2. Purpose and Lawful Basis
We process data for service delivery, communication, and legal compliance. Our lawful basis for processing is primarily Consent (as per DPDPA) and, where applicable, Contractual Necessity or Legitimate Interest (as per GDPR).

3. Your Rights
Under applicable laws, you have the right to Access, Correct, and Erase your data, as well as the right to Withdraw Consent.

4. Global Data Protection Standards (GDPR & Equivalents)
For our clients and data principals residing in the European Union (EU) or other jurisdictions with equivalent data protection laws:

• Data Transfers: We ensure that cross-border transfers of personal data are protected by adequate safeguards as recognized by the relevant authorities.

• Lawful Processing: We identify a specific lawful basis for every processing activity in accordance with Article 6 of the GDPR.

• Stricter Standards: In the event of a conflict between the DPDPA and the GDPR regarding a data principal in the EU, Coucal Consulting will apply the higher standard of protection as required by contract or law.

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5. Third-Party Sharing
We do not sell your personal data. We may share data with trusted service providers (e.g., payment gateways, cloud hosting) who act as "Data Processors" on our behalf and are bound by strict confidentiality and security obligations.

6. Grievance Officer / DPO
Email: privacy@coucal.consulting Address: 45/3 Gopalakrishna Complex, Residency Road, Bangalore, Karnataka, 560025.